| Lionel Repro BoxesFreight, Loads & CargoLayout & DioramaRail Folks - FiguresRail CrittersGerman Railway Audio CD Highrail AccessoriesTrees, Signs & Shrubs |
Greetings!
Here you will find information on shipping, returns, how to contact us and our guarantee policy. For more information on the company, please go to the "about us" tab.
SHIPPING: The Railroad Express will ship worldwide, all 50 states, all U.S. Territories, and APO/FPO locations as well as any International address. You can choose from among our standard shipping options of FedEx, USPS Priority shipment, and U.S. Postal Service ground shipment.
Orders will be shipped within 48 hours in most cases.
RETURNS & GUARANTEE POLICY: We guarantee your satisfaction and will accept returns for replacement, exchange, credit, or a refund. If for any reason you are dissatisfied, simply send a note with the item and return it within 30 days to:
Railroad Express
Atten: Returns
PO Box 2644
Novato, CA 94948
COMPANY CONTACT INFO
Railroad Express 695 Delong Ave, Suite 50 Novato, CA 94945
Order Hotline 1-800-836-0979
Customer Service: FAX 415-375-4030
Customer Service Email: sales@railpress.com Typical Response to Emailed Customer Service Issues is 24 hours or better.
General Manager Email: john@railpress.com
Operation Manager Email: bruce@railpress.com
Press Enquiries: Please contact Dewy-Runt Public Relations at: Dewy-Runt Public Relations
Railroad Express is owned by RPC Media, Inc a Privately Held, Nevada Corporation.
All Pages contained in this website and related marketing materials, photos and text is Copyright 1991-2006 RPC Media, Inc sales@railpress.com
|
|
|